Customer Satisfaction Survey

My goal is to provide clients with the best possible massage experience and I
appreciate your willingness to take the time to give me honest feedback. Please
rate each of the questions on a scale of 1-5 (where 1 is poor and 5 is excellent)
and provide additional comments or suggestions in writing. Thank you.

The overall atmosphere, cleanliness, and quality of the facility was professional and relaxing

My massage therapist was friendly, knowledgeable, and professional

My massage therapist started and ended the session on time

My massage therapist consulted with me about the type of massage I wanted to receive, the degree of pressure I enjoy, and the areas of my body where I want focused work. We had an agreed plan for the session before the start of the massage.

My massage therapist followed the session plan we agreed on and I received the massage I asked for.

My therapist asked about the degree of pressure of the strokes used during the session and adjusted the pressure appropriately when asked.

The massage strokes felt firm, flowing, confident, and appropriate to the needs of my body.

Draping, positioning with bolsters, lighting, music, and my overall warmth and comfort were attended to.

My payment was processed in a timely manner and I was given the opportunity to book a future appointment at the end of the session.

My overall experience was excellent and I would come back.

Additional Comments: